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TECHNICAL SERVICES

Date posted: 29/11/2023 10:46 AM

 

  • An Quoc Medical - Professional technical services

With the motto "Quality as the foundation of trust", An Quoc always emphasizes training professional human resources to provide the best service to customers. This is also our competitive advantage, enabling us to confidently offer the most suitable solutions.

  • An Quoc's technical services

1. Warranty, maintenance, and servicing

Comprehensive Solutions: An Quoc provides warranty, maintenance, and servicing solutions for the medical equipment we distribute, ensuring stable and efficient operation throughout their lifespan.

2. Professional engineering team

- Experience: An Quoc's engineering team has extensive experience, with the majority having over 3 years of experience and 3 key engineers having over 10 years of experience.
- High Expertise: Our engineers are trained directly by Fujifilm, ensuring high-level knowledge and skills to deliver optimal solutions to customers.

3. Manufacturer training

Specialization: All of An Quoc's engineers undergo manufacturer training directly from Fujifilm, ensuring they have a deep understanding of international standard technologies and workflows.

4. Responsive support

- 24/7 Support: An Quoc provides direct phone support 24/7, always ready to answer and assist customers at any time.
- Fast Resolution: We commit to quickly resolving unforeseen issues. The maximum resolution time is 12 working hours for Ho Chi Minh City and 24 working hours for other provinces.

  • An Quoc's Commitment

1. Quality and trust: An Quoc always prioritizes service quality, considering it the foundation of building trust with customers.

2. Tailored solutions: We are confident that our professional and experienced engineering team will provide the most suitable solutions, helping customers quickly resolve any technical issues.

3. Time and cost savings: With the ability to handle incidents on the spot, without waiting for manufacturer engineers, An Quoc accelerates the troubleshooting process and minimizes related costs.

An Quoc is proud to be a reliable partner in providing medical equipment and professional technical services, enhancing diagnostic efficiency and healthcare for patients. Contact us for the best advice and support.